Software Onboarding & License Manager

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.
  Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.   At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!
  Job role In this position, you will play an active role in the onboarding of software applications, guiding customers, measuring, performing analysis, and reporting of software licenses to ensure license management compliance and adherence to the Allianz Standards. If you have IT Software Asset Management experience, are self-starting, have excellent communication skills, like to work autonomously in a dynamic environment with tight deadlines, where you can easily adapt to new challenges and requirements, seeking to improve both people and processes, look further at the specific tasks below.
  What you will do

• Contribute to the Regional Application Owner Squad and supports onboarding of applications to the service, with focus on license management, vendor relations, license procurement/ordering, and Service Catalog setup.
• Support customers in the ordering of licenses via Service Now with relevant approvals enabled, managing the license availability and capacity
• Own and improve the application onboarding process and the Software Asset Management function and tracking of licenses
• Creates and maintains software asset information, while monitoring and analysing the license usage for better utilization, demand forecasting and reporting
• Track and report on license usage, ordering in Service Now and chargeback to OEs
• Coordinate with customers to manage license access, analyse usage and charging
• Coordinate with SIM and SAP functions to ensure ordering and recharging of licenses as well as ordering in IT Service Catalog – add user, approval and decommission of licenses
• Coordinate with Procurement teams and vendor for any new license orders/ potential issues
• Invoice to customers for all licenses used, based on established service agreements for licenses not orderable in Service Now
• Reporting on license and related financial activities as well as procurement planning to ensure future license needs are understood and planned, including budget planning activities and interface with commercial team, as well as Global Software and Global License Management teams.
• Be a voice of Software Asset & License Management to the rest of the organization to ensure the technical and business relationships necessary for the program stay healthy.

What you bring

• Fluent in English (speaking and writing)
• Experience with License Management tools (ServiceNow SAM Pro would be a plus)
• Knowledge of Software Asset Management (SAM) program
• Software contract knowledge (T&Cs);
• Certified Software Asset Manager (CSAM) accreditation would be a plus
• Good understanding of ITIL framework
• Agile Certification or experience with an Agile environment

You have

• 4+ years’ experience in license management, application management, vendor management
• Good interpersonal skills, ability to adapt to different stakeholders on all hierarchical levels and build trusted relationships
• Ability to communicate and present in a convincing and structured way;
• Fast learner, confident and a positive attitude
• Effective problem solving analytical and modelling skills, combined with strong business assessment and strategic thinking
• Enjoying working in an Agile team, but also independently

What we offer Come to the Allianz side! We have attractive compensation and incentives:

• Fixed salary compensation along with fixed benefits.
• Flexible benefits that can be individually customized, so that they best suit your needs.

Fixed Benefits - We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth.

• Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
• Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
• Complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level.
• All you can read with Bookster
• Share Purchase Plan
• Allowances for special events (Birth Allowance, Losing a Family Member)
• Flexible working environment (work from home, hybrid)

FlexiBenefits - We care about the performance of our employees, and we know it can only be reached by ensuring your proper work-life balance: Medical services, Private pension, Internal Tourism, Meal Tickets, and many other benefits of your choice. The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate. Only suitable candidates will be contacted. All applications will be treated with confidentiality. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.