Quotations Supervisor

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Angajator: G2-Travel
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 17.05.2018

    Key responsibilities:

    • Coordinates the team’s activity and ensures that the workload is equally and fairly distributed.
    • Plans and organises the team’s workload according to sales forecast and relevant information from Genie.
    • Monitors the quality of the quotations created and ensures the team is reaching deadlines.
    • Builds and maintains good working relationships with the designated sales offices in order to be up to date regarding newest trends and products on the market.
    • Analyses, monitors and evaluates the team’s performance and takes actions in order for them to reach their full potential, also making sure all specific processes and procedures are followed.
    • To be permanently updated with all the specifications of the assigned market and client profiles so clear instructions can be given to the staff.
    • Recommends cost savings where applicable.
    • Proposes new solutions to improve team’s performance.
    • Sets the individual performance objectives for the subordinated team members.
    • Issues various internal reports or upon the direct manager’s request.
    • Organises recurrent team and one-to-one meetings.
    • Takes part in the recruitment process for the new team members.
    • Identifies training and development needs.
    • Develops the team members.


    Knowledge, skills and experience:

    • Leadership abilities: supervising, recruiting, monitoring and evaluating subordinated teams;
    • Excellent communication skills;
    • Planning and organising skills;
    • Customer and market oriented approach;
    • Crisis management skills;
    • Result oriented attitude;
    • High attention to details;
    • Flexibility and ability to adapt to changes;
    • Driven to succeed with a professional "can do" attitude and work-ethic;
    • Open and friendly personality;
    • Advanced knowledge of English;
    • Professional usage of MS Office.