Relationship Manager (Fundraising Department - Education)

GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.

Proven working experience as a Account Manager / Key Account / Fundraising Donor Manager or similar roles (B2B) - at least 2 years relevant working experience;
Proven track record of building high value relationships and/or developing accounts and/or customer success;
Market knowledge B2B;
Knowledgeable in database systems and the creation and use of spreadsheets and related tools;
Skilled and confident in building interpersonal relationships;
Must be comfortable interacting with external members and high-profile donors;
Reliable and an exceptional communicator;
Excellent organizational skills and attention to detail;
Experience working within a team to achieve a shared objective;
Ability to achieve monthly goals and stay motivated;
Ability to follow a structured approach to account/donor management;
Availability for national business trips (visit business partners);
 Excellent communication and negotiation skills;
Time management and planning skills;
High degree of responsibility, persistence, flexibility and proactivity;
High level of work ethics and honesty.

Represent, enhance, and promote the NGO's brand positively, professionally, and effectively;
Actively manage an assigned portfolio of major accounts/donors to ensure ongoing relationship building and contract renewal and expansion;
Achieve assigned strategic account/donor objectives;
Establishing strong, long-term account/donor relationships;
Communicate with major accounts/donors on a regular basis, following best practices;
Responding to specific queries and handle problems in a timely and effective manner
Suggest solutions and innovative ideas to meet donor needs;
Act as the liaison between the account/donor and internal team;
Identifying and approach new potential major accounts/donors with the fundraising team;
Monitor fundraising performance metrics;
Prepare monthly, quarterly and annual reports and forecasts;
Input account/donor information, and data capture while ensuring close attention to detail and accurate recording on databases & spreadsheets;
Ensure that all data is handled in accordance with data protection legislation and financial good practice.

Full time schedule;
The job implies a mix of external meetings, meetings with the team at the office;
Job may imply travels up until 3 consecutive days;
Possibility of participating to courses, trainings and seminars free of charge.

Values:
Responsibility
Altruism
Innovation
Courage
Operational excellence