Collections Analyst with French

What will your role be? As a Collection Analyst you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. What will your day consist of?

• You will lead communication with a key customer portfolio developing trusted relationship
• You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions
• You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior
• You will facilitate challenging solutions by involving other HP teams in working with the customer
• You will advise the Credit Analysts, Sales, Account Management teams on collection risks

• You will lead and/or participate in business enhancement projects across geographies

• A strong collaborator with excellent French and English:
  • excellent customer skills and incredible focus on trust and credibility to influence action
  • ability to build relationship across teams and cultures
  • a unique voice and a talent to challenge status quo processes
• An independent result-oriented professional with
  • Drive & a creative power to meet continuous challenges of the role
  • Proven problem-solving skills
• An excellent Collection analyst with
  • Foundational understanding of collection and financial concepts
  • Proven analytical skills coupled with willingness to continuously learn 
  • Solid computer literacy, curious to work with various technical tools to gain efficiencies
  • Typically, 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage

• We don’t label you or your performance, we look to help you grow your unique potential
• Trainings, workshops and access to more than 10,000 wisdom nuggets via our learning platform and programs on all key professional and leadership skills you can imagine
• New disruptive technology introductions sessions

• It’s a friendly atmosphere with supportive leaders to bring your creativity to max
• Work-life balance support including flex-time arrangements and work from home opportunities
• Corporate Social Responsibility initiatives to help you make an impact to communities at large

• Medical services subscription
• 24 paid holidays
• Lunch tickets
• Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten)
• Wellness program, Multisport card and free coffee, tea and fruits
• Vendors discount program (Restaurants, cinema, clothing, and other)