Controlling Expert

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 5000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group. We are Actuaries, Business Analysts, Finance Experts, Consulting Managers, HR People, Communication Professionals; Operation Engineers and Insurers; we are daughters and sons, mothers and fathers. Our people are what matter most, rooted in our values, and we strive to continuously evolve, improve, and create a superior client experience while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

Job role

The Controlling Process Designer role provides an overview and set-up of the Controlling Center of Competence from a content perspective, defining processes in scope for the 1st and 2nd level support teams.  

Responsibilities

• Analyze existing processes, activities, tasks and cluster them in dedicated areas of responsibility
• Propose processes for 1st and 2nd level support integration
• Identify the need for and own additional processes within the Finance Portfolio
• Create and maintain all functional and technical system documentation, as well as the policies related to the tools and processes in scope.
• Develop functional and technical requirements based on Finance, Controlling and Business Team needs.
• Managing the controlling helpdesk and solve escalation topics with the help of dedicated teams, depending on the topic of the query.
• Support proactive the set up and run of 1st level support incl. creation of desk top procedures and all relevant working documents and user guidelines
• Establish the dispatching rules to 2nd level support for controlling solutions
• Provides support if the tools and processes designed don`t work as per procedures
• Identifies and drives process optimization + standardization for Service Desk topics
• Works in SAP and Service Now and other dedicated company tools
• Controls the relevant Desktop procedures for Service Desk to be up to date
• Liaises with other Business units and departments and fosters good relationships

• University Degree (preferably Business Administration, Economics or Finance)
• Relevant work experience in Project Management, Finance, Controlling or Consulting (more than 3 years)
• Fluent in English is a must
• Knowledge of MS Office (Excel, PowerPoint), SAP and Service Now
• Self-starter and autonomous work attitude
• Transition experience it`s a plus
• Lean Six Sigma methodology

• Proactive behavior and engagement within a dynamic finance and controlling environment
• Excellent communication skills
• Good organizational skills
• Strong analytical and structured mindset
• Customer and service-oriented demeanor
• Strong background in Finance and Controlling

• Complete training curricula available (tailored courses)
• International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.)
• Comprehensive Leadership Programs
• All you can learn with LinkedIn Learning!
• German Language Courses for any level
• All you can read with Bookster!

• Work from Home Option available
• Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
• Go on Vacation and get a Holiday Bonus!

• WorldClass & 7Card Gym Discounts
• Employee Assistance Program - Helpline 24/7

• Fixed salary compensation along with rewards & recognition performance-related bonus scheme
• Meal and Gift Tickets