HR Team Analyst with French - Internship Program

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Employer: Alstom
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Cluj Napoca
  • Updated at: 20.06.2022
    Short company description

    Through the diversity and complexity of its projects, Alstom is a very attractive employer for the young generations of Romanian specialists, giving them a unique chance to professionally grow in an international environment with access to worldwide knowledge and capabilities.


    Must-Have Skills:

    Microsoft tools: Word, Excel, PowerPoint essential;
    Excellent customer and interpersonal skills;
    Positive and proactive attitude, with resilience under pressure;
    Good customer service or HR knowledge;
    Language: French – Advanced; English – medium/advanced;
    Education: Degree level qualification.

    Nice-to-Have Skills:

    SAP HR Connect/BW Reporting;
    Experience of SAP HR BW, Payroll related systems desired;
    HR qualifications an advantage;
    Experience in a relevant position.


    Your Role:
    You will be accountable for delivering an outstanding employee and manager experience as part of our HR Operations Centre.

    Your responsibilities:

    Handle service requests (e.g. creation of employee documentation, payroll related queries, support in recruiting, etc) via Salesforce portal, email, chatter and/or phone and processing these using the Case Management Tool and/or relevant HR systems;
    Create and manage the employee documentation including archiving;
    Ensure SAP / HR Connect data entry of organisational management and personal administration;
    Be the HR Systems first level support;
    Handle payroll and employment related queries;
    Ensure compliance with legal requirements for processing requests (e.g. Consent to Use of Data, Security Questions);
    Follow the work instructions for the service/country relevant to the request and ensure compliance with specific policies and procedures as required;
    Keep record of all open requests and regular follow-up until their completion;
    Allocate requests with specific process/language/country requirements to the relevant colleagues as appropriate;
    Create or request supporting documents required in processing service requests;
    Run standard and ad hoc reports on request for customers and other HR Operations stakeholders.