Technical Support with Spanish and English

Angajator: COMDATA GLOBAL CLIENTS DIVISION IN ROMANIA
Domeniu:
  • Customer support - Client service
  • Secretariat - Administrativ
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 22.10.2021
    Scurta descriere a companiei

    The new Multilingual Centre will allow Comdata to be one of the most important multi-lingual BPO providers in Romania. Comdata have been helping clients to maximize their customer value since 1987.

    Cerinte

    Advanced Spanish and English
    Ability to provide high levels of customer support at all times
    Strong interpersonal and communication skills
    Problem solving oriented
    Ability to work well in a team as well as on your own
    Basic IT skills, including using multiple operating systems

    Responsabilitati

    Job description

    Solving client's requests via e-mail, chat and phone call
    Working with internal and client provided ticketing system
    Ensuring all communication is handled professionally and promptly but with a human touch
    Demonstrating strong product knowledge to ensure all customers queries are answered making them promoters of the brand
    Building a special connection with customers and providing exceptional service
    Benefits

    Come to Comdata! We have attractive compensation and incentives:
    Fixed salary
    Compensation along with rewards & recognition performance-related bonus scheme;
    Meal Tickets
    Free Coffee and Tea
    Free NETFLIX subscription
    Transportation allowance and UBER ride for night shifts only;
    Free health insurance Package at Regina Maria
    Relax areas
    Baby birth package

    We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:

    Flexible shifts between 09:00 – 21:00 (Monday - Friday)​
    Gym subscription at SWEAT
    Dynamic Intelligent Chairs
    Great Air Quality in the Office