Senior Customer Experience Specialist

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

Qualifications:

Bachelor’s degree (or equivalent experience) - preferred
Business fluent in written and spoken English another language might be a plus
Previous experience in similar position would be an advantage
Good communication skills and ability to work in a team.
Intermediate level of MS office skills (Excel, Word, Outlook, PowerPoint)

Responsibilities:

Successful and timely booking and lifecycle handling of all product orders
Support local office support with all required administration activities
Work within guidelines of Global policies and processes
Customer order processing in ERP system;
Ensure good document control
Generate Standard Sales Orders; Consignment orders; RMA orders; Quotation/Contract orders;
Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment
Checking stock levels
Submit requests for creation/extension of materials
Follow credit approval process (including dispute resolution)
Offers support to Dispute Team and C2C to resolve disputed invoices

We offer:

A culture that fosters inclusion, diversity and innovation
Market specific training and ongoing personal development
Career growth opportunities
Experienced leaders to support your professional development
International work environment
If this is your dream role, then we'd love to hear from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation