Senior Customer Experience Specialist

Angajator: Honeywell
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.09.2021
    Scurta descriere a companiei

    Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

    Cerinte

    Qualifications:

    Bachelor’s degree (or equivalent experience) - preferred
    Business fluent in written and spoken English another language might be a plus
    Previous experience in similar position would be an advantage
    Good communication skills and ability to work in a team.
    Intermediate level of MS office skills (Excel, Word, Outlook, PowerPoint)

    Responsabilitati

    Responsibilities:

    Successful and timely booking and lifecycle handling of all product orders
    Support local office support with all required administration activities
    Work within guidelines of Global policies and processes
    Customer order processing in ERP system;
    Ensure good document control
    Generate Standard Sales Orders; Consignment orders; RMA orders; Quotation/Contract orders;
    Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment
    Checking stock levels
    Submit requests for creation/extension of materials
    Follow credit approval process (including dispute resolution)
    Offers support to Dispute Team and C2C to resolve disputed invoices

    Alte informatii

    We offer:

    A culture that fosters inclusion, diversity and innovation
    Market specific training and ongoing personal development
    Career growth opportunities
    Experienced leaders to support your professional development
    International work environment
    If this is your dream role, then we'd love to hear from you.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation