Customer Care with French

Angajator: ManpowerGroup Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.09.2021
    Scurta descriere a companiei

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

    Cerinte


    - Have a very good knowledge of English and French languages;
    - You worked in customer support (or telesales/retention/collections) - this is not mandatory, but we love listening to funny stories from support ;
    - You are good at communicating with others - we love people who love chatting! We -appreciate people who can speak openly and naturally;
    - You have previous experience with online gambling - working or playing, anything counts for this one! If you are new to the business, don’t worry! Your lovely colleagues will teach you everything there is to know :).

    Responsabilitati

    ● Always starts with a cup of coffee or tea;
    ● Check any missed messages from the customers and contact them if needed;
    ● Take calls, chats and write e-mails to make sure they can fully enjoy using the company services;
    ● Check details about the customers’ accounts in our back-office;
    ● Escalate technical issues whenever necessary;
    ● Send feedback to the Marketing and Affiliate Departments.