IT Consultant for Network Performance - IT TSR

Employer: Continental
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Timisoara
  • Updated at: 14.09.2021

    Job Description:

    - Consulting and 3rd level support for Continental's global Connectivity Services: Wide Area Network (WAN), Internet Access & Security Services and Business Units;

    - Communication with external suppliers like WAN service provider, software - hardware vendors and internal departments for network performance related topics;

    - Drive Escalation and Problem Management processes, and coordinate incident and problem resolution with internal IT teams and external service providers;

    - Develop and recommend measures in order to improve network transparency also in regard to cost;

    - Support Application and Service Owner with complex performance problems related to the WAN, Internet Access & Security services: analysis, setup different scenarios, document performance measurements, troubleshooting, testing;

    - Plan, provision and maintain an information & monitoring platform for Connectivity services;

    - Project work in global teams related to Connectivity services.

    Job Requirements:

    - Computer Science or equivalent studies minimum (Bachelor's Degree);

    - Well organized with technical planning and problem-solving skills;

    - Coordination skills (customer/vendor management);

    - Project/process management skills;

    - Ability to creatively solve problems with minimal guidance, while maintaining a timely, cost effective approach;

    - High motivation to work in a challenging, global acting and multicultural team;

    - Fluent in English (German a plus);

    - Working knowledge of ITIL with respect to Incident and Change Management;

    - Expert knowledge in the networking area: Network topologies, IP protocols;

    - Knowledge of Dynamic routing protocols: BGP, OSPF;

    - Knowledge of Firewall & WEB Security solutions;

    - DevOps skills and/or Network Analysis skills are a plus.

    What we offer:

    - Integration Program in a professional, young & dynamic team;

    - Competitive Salaries (based on performance) & Benefits;

    - Health & Wellness (Private Health and Dental Insurance, Sport activities etc.);

    - Professional Development Opportunities (in Technical and Managerial Area);

    - Stability;

    - International Work Environment & Traveling Opportunities;

    - Flexibility Program including flexible hours, mobile work and sabbaticals.

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