Network Consultant for Connectivity Services - IT TSR

Employer: Continental
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Timisoara
  • Updated at: 27.10.2020

    Job Description:

    - Service design, technical design, consulting and 3rd level support for Continental's global Connectivity Transport Services: Wide Area Network (WAN), Internet Access & Security Services, DNS/DHCP/IP Address Management;

    - Communication with external suppliers (also WAN service provider), hardware vendors and internal departments for service-related topics (demand mgmt., implementation, Incidents, Changes) ;

    - Involved in Escalation and Problem Management processes, and coordinate incident and problem resolution with internal IT teams and external service providers;

    - Develop and recommend measures in order to improve the network structure by considering functionality and costs;

    - Support Application and Service Owner with performance problems related to the WAN, DNS/DHCP/IP Address Management, Internet Access & Security services: analysis, setup different scenarios, document performance measurements, troubleshooting, testing;

    - Plan, provision and maintain an information & monitoring platform for Connectivity services;

    - Project work in global teams.

    Job Requirements:

    - Degree in Information Technology or equivalent qualification;

    - Knowledge in the networking area: Network topologies, TCP?IP protocols;

    - Knowledge of Dynamic routing protocols: BGP, OSPF;

    - Knowledge of Firewall & WEB Security solutions;

    - Knowledge of IT Service Management;

    - DevOps skills a plus;

    - Fluent English ;

    - Very good communication skills;

    - Experience in working as part of a global acting and multicultural team, with international supplier/vendors.

    What we offer:

    - Integration Program in a professional, young & dynamic team;

    - Competitive Salaries (based on performance) & Benefits;

    - Health & Wellness (Private Health and Dental Insurance, Sport activities etc.);

    - Professional Development Opportunities (in Technical and Managerial Area);

    - Stability;

    - International Work Environment & Traveling Opportunities;

    - Relocation Package for non-Timisoara Residents

    - Flexibility Program including flexible hours, mobile work and sabbaticals.

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