Customer Service Supervisor with English- rotation shift

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Employer: Honeywell
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 24.05.2019
    Short company description

    Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

    Requirements

    - English – advanced level;
    - College graduate;
    - Minimum 1 year of experience;
    - Previous experience and fluency in any of the following domains: customer service, project management, quality improvement systems, teamwork, working in virtual teams;
    - Experience in management is a plus;

    Responsibilities

    - Fulfillment of the daily activities (individual or team activities), as well as the annual projects, according to the established performance level;
    - Is an active supporter of improvement processes and initiatives, with
    emphasis on cross team cooperation;
    - Participates actively in the HOS deployment (knows the principles, develops
    and uses tools, kaizen, leadership standardized work, rapid problem solving,
    visual management and knowledge sharing);
    - Provides support to teams in terms of building process knowledge and
    compliance;
    - Works to identify and grow talent; ensures direct reports develop constantly
    to build strong succession;
    - Holds interviews / takes staffing decisions; facilitates the integration of the
    new joiners in the team;
    - Provides permanent support for direct reports in their daily activities;

    Other info

    We are offering:

    - Extensive training programs;
    - Career growth opportunities;
    - Experienced leardes to support your professional development; 
    - Dynamic and international work environment.