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Requirements

We are looking for people who:
• Are smart and intellectually curious,
• Seek a challenging work experience,
• Want to learn and gain greater expertise in their field,
• Are interested in a wide range of professional development opportunities,
• Enjoy providing the highest level of customer experience,
• Work with passion, while having fun, and act in an honest and ethical manner,
• Speak English and French fluently,
• Would like to join the team doing support for Canada (from 4:00 pm to 1:00 am).

Technical Requirement:

-Ideally-
• Good understanding of OS basics (Windows and Linux, Virtualization, Deployment, Management, Configuration, Performance, Security)
• Understanding of Storage basics (SAN/NAS, Databases, performance and optimization) 
• Good understanding of network concepts (DNS, network protocols, IPs and ports, routing) and network troubleshooting tools.
• Good understanding of Identity concepts: Active Directory, PKI, ADFS, Authentication Protocols.
• Basics in development and scripting (PowerShell). 
• Experience with Visual Studio and Azure SDK. 
• Familiarity with Azure services and offerings.

-However-
If you do not possess in-depth knowledge of the above, we require you to have general IT knowledge we can build upon, coupled with high desire and motivation to develop yourself into a technology expert. We offer a new hire ramp-up program with a senior mentors, diverse technical and soft-skill training and access to Microsoft certifications and possibility to travel abroad for professional development.

Key responsibilities: 
• You will represent Microsoft in front of the customer and resolve technical issues involving Microsoft products and services.
• Act as a technical focal point in relationships with other companies.
• Exhibit leadership through personal responsibility, accountability and teamwork.
• Occasionally manage critical situations on technical and relationship level.
• Use trace analysis or debugging skills to analyze problems and develop solutions to meet customer needs.
• Demonstrate strong interpersonal and communication skills, while working with diverse audiences including IT professionals and admins, developers and management.

We are a diverse team delivering industry-leading services across the globe. We strive to be our customers’ and partners’ trusted advisors, by helping them through our expertise to fuel some of the largest and most complex IT solutions in the world. We are constantly exposed to cutting-edge software, services and devices and are proud to shape future technologies. We grow professionally through coaching from experienced mentors and through focused career development programs reaching into a wide range of opportunities.

We take care of each engineer in our team through diverse benefits. We take your career seriously at Microsoft and will ensure that we provide regular reviews throughout the year to offer continuous feedback and support to inspire you, develop your skills and ensure your personal satisfaction and growth. The Microsoft performance philosophy recognizes higher performance with bigger rewards through a formal annual performance review.

Location: Bucharest 
Contract: Outsourced Employment

Please note that your resume will be entered in our database and may be used in further recruitment events. Only suitable candidates will be contacted.