IT System Administrator

Tek Experts is a multinational IT company that is offering high-class technical support and customer success management for products of top IT vendors.

We are working on global markets supporting some of the biggest companies in the world. We have offices in Malta, USA, Bulgaria, China, Costa Rica, Nigeria and Vietnam. We are a company that cherishes uniqueness and rewards exceptional people.

We care about the work we do, the companies we partner with and the customers they serve. We foster an environment of collaboration and trust where everyone feels part of something great.

Join the Tek Experts team in Malta! Besides your career development, living in Malta will give you the opportunity to enjoy one of Europe’s prime vacation spots. This charming Mediterranean island has a warm almost all year-round climate. Just a few hours away by plane from most European countries. Most of the major airlines and low-cost airlines make flights to Malta very affordable.

We put strong emphasize in creating the right working environment and team spirit, through team building activities and more.

Skills and competences
• Capacity planning for system upgrade
• Fully understand Disaster Recovery Plan (DRP) for business continuity. Make sure the compliant with TEK’s global DRP. Join the project team for DR Exercise
• Technical Representative at his/ her site for solving Crisis problems
Skills and Competencies
• Process-oriented person
• General knowledge of server and client systems hardware.
• Virtualization – general knowledge/concept, basic experience in provisioning/administration with any vendor hypervisor (VMware ESX, Microsoft HyperV, Citrix Xen…)
• Server OS: Windows 2008 (R2), 2012 (R2)
• Client OS: Windows 7,8.x,10
• Networking: general knowledge of devices, LAN/WAN concepts, data transmission, routing, protocol stack, DNS, DHCP, load balancing, firewalls
• Active Directory – concept, topology, general admin tasks
• PowerShell – administration, scripting
• O365 / Messaging applications – Exchange, Lync, Sharepoint (or alternatives from other vendors)
• Mobile Device Management
• Additional knowledge in cloud technologies, backup software
• Strong technical skills with IPBX (VoIP), Server technology,

Virtualization
• Strong in IT Service Management for Incident, Change and Configuration Management
• Good in Crisis Management
• Excellent Troubleshooting skills
• Capable of being self-managed
• Team player

Education and Experience
• MCSA, CCNA certification or higher is advantage but is not required
• ITIL v3 or ISO20000 experience. (ITIL certification is advantage)

Duties and responsibilities
Silent Operation:
• Monitor, Maintain, and Manage all servers, IPBX and network devices at a site to keep them running properly
• Coordinate with other System Admin at other sites to resolve problems and faults
• Monitor and Utilize Internet Links and SIP providers
• Follow Change control management while implementing system changes, upgrades, and updates
• Responsible in creating and deleting telephone agents and ACD groups
• Manage LAB and testing environments
• Provide Technical support for other teams
• Responsible in managing Backup/Restore file sharing, SharePoint and database systems
• Ensure all IT Global policies/standards and procedures are in place and document new standards/procedures which are particularly applied to his/ her site
• Conduct Daily/ Weekly and Monthly System Health checklist

Health Safety Security Environment
• Maintain safety standards in the working environment that comply with TEK and partner’s HSSE standard
• Ensure that all servers are protected by the latest anti-virus software
• Ensure readiness of response to virus AND/ OR internet attacks
• Make sure all Security ERs/patches/hotfixes to all servers

In return, we offer you

Prestigious offices all around the world
Friendly working atmosphere
Continuous professional development and certification programs
A commitment to offer you career development opportunities to meet your full potential
Why Tek Experts?
We only exist to help IT companies make a difference in the world. We make sure nothing gets in the way of them doing great things. Clients stay with us because we’re a disruptive-thinking, dynamic and fast-growing business and because of the success of our people. We believe in the power of people and the quality of our teams. They’re smart, curious, client-oriented and results-driven. If this sounds like you and you want to be part of our journey, apply now.
My Career. My Future. My Tek Experts. Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.