Operations Specialist

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Angajator: G2-Travel
  • Customer support - Client service
  • Secretariat - Administrativ
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 29.04.2018

    Key Activities:

    Input confirmations and update relevant systems;
    - Check feasibility and accuracy of itineraries;
    - Issuing of all Tour documentation for the clients;
    - Develop good working relationships with Suppliers;
    - Coordinate with Internal departments to resolve accounts queries and other discrepancies;
    - Monitor booking situation of services and highlight to management any potential issues;
    - Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines;
    - Maximize profits whenever possible by requesting special budgets;
    - Respond to all messages and queries from other offices and departments within the given time frame;
    - Ensure good communication with colleagues and management; 
    - Provide feedback and identify any new solutions for increasing efficiency.

    Knowledge, Skills & Experience:

    Previous experience in tourism or customer care will be considered as valuable asset;
    - Excellent oral and written communication skills;
    - Customer oriented approach;
    - Results focusing and proven ability to meet tight deadlines;
    - Attention to details;
    - Analytic skills;
    - Team player;
    - Fast learner and willing to professionally develop on a long term within our young and dynamic team;
    - Flexible and open to change and challenges;
    - Positive and friendly attitude;
    - Advanced knowledge of English is mandatory;
    - Proficient usage of Ms Office, Outlook.


    - Training programs;
    - International mobility;
    - Travel opportunities;
    - Competitive salary.
    - Business trips
    - Wellness programs