Sales Support Specialist with German

Hunt Group – a mix of recruitment (executive search and head hunting) and outsourcing activities in industries such as IT, oil&gas, banking, finance and automotive.

- Business or commercial based degree or similar qualification
- At least 1 year experience in sales administration, sales support and/or customer service, preferably in an international organization
- Experience of working with SAP system
- Microsoft Office skills (eg Excel)
- Excellent communication skills
- Fluent in English and German language
- Data administration management and precision to procedures
- Process and detail oriented
- Exceptional organizational skill

- Ensuring on-time pricing updates in creation/maintenance/update of material and pricing information in all systems (e-pricing, APO, SAP etc), proactively informing sales on any difference on customer Purchase Order vs. our offering or pricing
- Customer Purchase Order administration: download Purchase Orders from customer portals where the case, ensure Purchase Order correctness and initiate the process to update prices within 24h after the Purchase Order is downloaded/received, Purchase Order archiving
- Maintain accurately and timely pricing tracking file
- Understand master data inter-dependencies, cause/effect in the sales process and the impacts on Business performance
- Gather and validate the information from the requestors to create a new product specification (Sales Managers, Program Managers, Sales Support, Sales Admin)
- Liaise with C2C in order to eliminate past due items related to price discrepancies
- Be the 1st point of contact for resolution of material master data & pricing issues and manage resolution and root cause determination
- Collaborate with IT and Business Excellence on process optimization and automation initiatives
- Ensure adherence to all SOX and standards, guidelines, policies, procedures, and SLAs
- Sales Force timely and accurate updates
- Tracking accruals
- Allocation of long term demand based on the sales team input and request
- Extract data about demand from Customer Portals or other sources
- Analyze the data and make necessary adjustment
- Update APO system after analysis and agreement with customer team
- Ensure APO system is up to date and accurate (obsolete p/n clean-up continuous process)
- Prepare and update long term plans (such as AOP and STRAP) with information related to volumes, prices and other information after revision with Sales manager
- Perform historical analysis, comparison with AOP/STRAP on demand
- Support quotation submission on customer portals (if the case)
- Support proto PO check and distribution (if the case)
- Support Serial and tooling offer (tooling breakdown, packaging quote, Serial price breakdown, Purchase Order management and cross match with quote prices and Terms)
- Support Prototype offer-to-Purchase Order (offer preparation, lead time, tooling, BOM Cost units, historical consistency management, Purchase Order management and cross match with quote prices and Terms)