Application Technical Support with Portuguese

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Angajator: SalesConsulting
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 17.05.2018
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    Fluency in Portuguese and English;
    Proficient in relevant computer applications (Internet Explorer, Microsoft Office, Outlook);
    SAP knowledge is an advantage;
    Verbal and written communication skills;
    Listening skills;
    Analytical thinking and problem solving attitude;
    Customer service orientation.

    Responsabilitati

    Supporting end users in day by day operations with specific applications (SAP mainly);
    Receives and assess claims according to defined procedures/routines;
    Receives and logs all e-mail/web/phone call and ensures proper documentation;
    Research of required information using available resources, user guides and match complaint with known errors and problems;
    Support in using application functionalities, identification of possible workaround;
    Ability to cover 24x7 Shift Work Schedule.