Universal Teller- Galati

Angajator: ING Romania
  • Banci
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Galati
  • Actualizat la: 15.12.2017
    Scurta descriere a companiei

    ING Romania is part of ING Group, a global financial institution with a strong European base, offering banking services. We draw on our experience and expertise, our commitment to excellent service and our global scale to meet the needs of a broad customer base, comprising individuals, families, small businesses, large corporations, institutions and governments.
    ING Romania was established in 1994 and pioneered the local banking industry, bringing new products and services for local corporates. In 2004, it extended services to individual clients, with an innovative banking model – ING Self’Bank. Today, ING Romania has over 1,100,000 individual active clients and ING Home’Bank is rated as the best digital banking application.

    ING Software Development Center in Bucharest, is a global hub for technology & innovation, developing scalable IT solutions across ING, in areas such as Core Banking, Big Data, Financial Markets etc. Now a key Transformer in the field of technology, ING Software Development Center started as a Profile Center of Excellence, but has rapidly grown into a global hub and the main provider of IT solutions for ING Group. The hub was opened in 2015 and it is currently working with 11 countries.

    Our customers are at the heart of what we do and our purpose is to empower people to stay a step ahead in life and in business.


    Care este profilul pe care il cautam?

    Studii medii (liceu),cunostinte de specialitate;
    Utilizare calculator: cunostinte solide de MS Office;
    Cunoasterea legislatiei bancare locale (regulamentul BNR);
    Flexibilitate si atitudine pro activa
    Capacitatea de asumare a responsabilitatii;
    Foarte bune abilitati de comunicare, orientare spre client si solutionarea problemelor, atentie la detalii;
    Capacitate de a invata rapid, spirit de echipa, rezistenta la stres, adaptabilitate;
    Cunostinte medii de limba engleza, scris si vorbit.


    Ce vei face in acest rol? Iata responsabilitatile:

    Primirea, acceptarea si procesarea ordinelor de plata, instrumentelor de debit, schimburilor valutare si depozitelor, pentru clientii bancii;
    Efectuarea incasarilor si retragerilor de numerar la cererea clientilor, precum si a tranzactiilor de schimb valutar de tip CROSS;
    Deschiderea de relatie si conturi si efectuarea modificarilor de date pentru SME si MCB;
    Investigarea si monitorizarea erorilor, a platilor rejectate, a refuzurilor la plata, in cazul Instrumentelor de Debit cat si oferirea informatiilor telefonice clientilor;
    Asigurarea suportului operational atat pentru clienti cat si pentru alte departamente la diverse solicitari;
    Mentinerea relatiilor existente cu clientii si asigurarea deservirii acestora.