General Ledger Team Leader (Finance)

GBS (Global Business Services) provides financial, human resources, audit and IT services to the British American Tobacco entities. Our category expertise, large capabilities and international operation makes us a unique business partner who excels in financial leadership and, therefore, offers great shareholder value for BAT.

If you have financial or HR areas background; you thrive when faced with a challenge and you are highly motivated; you want to develop your career in an organisation that will not only recognise the unique attributes you bring but will support your development and reward your contribution,
visit our website @ www.bat-careers.com

Essential requirements:
•Organized personality with attention to details, able to work simultaneously on different tasks;
•Ability to handle customer on one-on-one basis, via e-mails and calls;
•Good interpersonal and people/ team skills;
•Good coordination and planning abilities;
•Ability to meet deadlines and work well under pressure;
•Demonstrated problem solving skills;
•Strong verbal and written communication skills – ability to interact at all organizational levels;
•Ability to work and act independently.

Job purpose and key deliverables:
•Monitors the activities performed by the General Ledger team to ensure accuracy, completion on time and in accordance with accounting principles and SLA (Service Level Agreement) set with our customers;
•Identifies and drives process improvement opportunities, aligning projects with business initiatives and customer needs;
•Drives standardization and productivity improvement within the team;
•Attends meetings, gives presentations and supports projects in order to ensure smooth introduction of changes and satisfactory resolution of problems;
•Acts as point of contact for all process/people related escalations;
•Minimizes Customer issues and concerns proactively;
•Manages effectively multiple and conflicting priorities;
•Builds strong communication and close working relationship with the key stakeholders;
•Monitors on daily basis the staff performance and ensures their individual objectives are met;
•Recognizes and rewards individual and team level achievements;
•Identifies training, coaching opportunities and needs for all team members.

Desirable requirements:
•Basic accounting knowledge;
•Finance bacground.