Customer Quality Manager

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Employer: Flex Romania
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Engineering
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Timisoara
  • Updated at: 08.11.2017
    Remote work: On-site
    Short company description

    Flex creează produse extraordinare pentru clienţi, care aduc valoare şi îmbunătăţesc vieţile oamenilor. Cu o istorie de manufacturiere şi realizare de produse de peste 50 de ani, în centrul activităţilor şi operaţiunilor noastre se află comunitatea Flex de ~170.000 de membri în 30 de ţări.

    Requirements


    Here is some of what you'll need…
    • Bachelor’s degree
    • 3-5 years’ experience in quality area
    • Experience and knowledge working with quality tools (PPAP, PFMEA, CP, PFMEA, 8D; Ishikawa);
    • Advanced English skills; MS office very good abilities;
    • We need a person well organized, with good interpersonal abilities;
    • Able to decide and to understand the impact over the activity;
    • Analytical thinking, well organized and team worker;

    Here are a few of our preferred experiences…

    • Technical degree would be an advantage
    • Experience in electronics field is an advantage;
    • Quality project management experience
    • Quality customer’s interaction

    Responsibilities

    Here is a glimpse of what you'll do…

    • coordinate the communication with the client in regards of quality issues (conference calls/meetings); coordinate a team of quality technicians and inspectors;
    • participate in the development of proto-run, PVT (Validate new product), providing data collection and setting targets for transfer period; verify and send reports requested by the customer;
    • require and maintain corrective actions plan on quality issue and manage the process of resolving the complaints received from the client;
    • identify opportunities to improve quality and drive improvement projects;
    • lead weekly meetings project based;
    • participate in internal audits (system audit, process/product audit), preparing and leading customer audits;

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