Customer Care Agents Spanish and English for Work-at-home

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Employer: NOBEL
Domain:
  • Customer Support - Client Service
  • Job type: part-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.09.2017
    Short company description

    Nobel Romania S.R.L., part of the same Nobel group as Nobel LTD. which was founded in 1998, is one of the global leaders in carrier and VoIP telecommunications. The company has a history of expansion and profitable growth on a period of over 19 years and is well positioned for future success. Our main business divisions offer services for consumers, covering both web and mobile solutions, for distribution partners, as well as for the largest telecom companies in the world. Plans for the future include both developing the already established sectors, as well as delving into new areas of business pioneering.

    Nobel's employees are our most valuable asset. We offer numerous opportunities for both professional and personal development towards challenging careers.

    Check us online on:

    www.nobel.ro
    https://www.facebook.com/nobeltelecom/
    https://ro.linkedin.com/company/nobel-ltd

    Requirements

    What does it take to be a Nobel work from home customer care agent extraordinaire?

    Do you have a passion for delighting customers and a phenomenal sounding phone voice?
    Do you want to start your career journey and learn to provide stellar customer service over the phone or face-to-face in English and Spanish?
    Do you want an extra project that offers you the convenience of working from home while increasing your financial independence?
    Are you a master multi-tasker?
    Are you able to overcome challenges like upset callers while maintaining an unshakable positive attitude and professional demeanor?
    Do you enjoy helping people and feel a sense of reward when you resolve a problem and increase a customer’s loyalty to a brand?

    Responsibilities

    Skills needed for success:

    Excellent communication skills both in English and Spanish
    Customer service skills, including the ability to handle objections
    Attention to detail
    Accurate data entry ability
    Ability to multi-task
    Excited, enthusiastic, and energetic
    Ability to work independently
    Desire to work remotely
    Ability to set up and maintain your home office
    Ability to learn and use customized software and applications.
    In return, we offer:
    Very attractive compensation package
    You will have access to our free, award-winning certification courses designed to help you learn about the variety of great products and services that you represent.
    If you feel you're fit for this role, we'd love to hear from you!

    Other info