It Service Desk Responsible with Hungarian
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Employer: | UPC Romania |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 05.08.2017 |
Remote work: | On-site |
Suntem prezenți în peste 300 de localități cu serviciile noastre de televiziune (digitală, analogică și prin satelit) și telefonie, conectăm 1.179.500 de clienți la universul digital, prin tehnologii de ultimă generație, oferim customer experience și ne bucurăm de un portofoliu bogat de produse și servicii, unele aduse în premieră în România.
Alege să fii și tu unul dintre membrii echipei UPC România!
Excellent communication skills.
Proficiency in Hungarian and English.
High level of attention and concentration, flexibility.
Proactivity, desire for continuous improvement.
Client oriented, dynamic personalities.
Ability to work under pressure in a dynamic environment.
Knowledge of Windows (XP& 10, MS Office, basic LAN/WAN awareness)
Responsabilities:
Offers phone and email support on IT issues for employee requests.
Collects data for internal reporting.
Resolves incidents, service requests and queries.
Fulfills service level agreements.
Developes and continuously improves internal procedures.
What we offer:
Attractive remuneration package,
Development opportunities in a young and dynamic multicultural working environment.
Connect. Discover. Be free.
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