Logistics Analyst
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Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
Our mission is to transform our world for the better through innovative technologies.
Qualifications & Technical Requirements
2 years relevant experience and BA/BS degree preferred. Ideally a technically inclined professional individual with at least two years experience in a Hi-Tech Customer Service environment, coupled with experience in Freight and Warehouse or Supply Chain Management would be an advantage.
Excellent written and oral communication skills in English are a must. Advanced Excel skills and knowledge is a must.
Computer literate with advanced competencies in Microsoft Word, Excel, etc.
Strong analytical, self motivated, and professional interpersonal skills.
Able to thrive in a fast pace, high pressure, and often complex environment.
Flexible team player with a “what ever it takes” positive attitude.
Working Romania holidays is also a requirement.
Technical and Excel Requirements:
Able to compile and analyze large spreadsheets, filter by various data elements, create pivots, and assess trends.
Produce summaries, calculations and patterns/trends to describe the data and submit to operational teams to assist in understanding overall operational performance.
Use various reporting tools to download/upload and manipulate data
Use various repositories to store and share data/results.
Job Summary
Scope includes but is not limited to EMEA supply chain services, inventory control/synchronization, and critical parts availability, in transit and open order management, and partner (DHL) operations management.
Manages, organizes and executes a variety of logistics tasks and system synchronization issues in a manufacturing, logistics, and customer service environment both reactive and proactively.
Directly responsible for the synchronization of system inventories between Oracle's GSI system and DHL's Select Upgrade (SU) system as well as other synchronization elements (open order and in transit synchronization).
Provide daily/weekly operational reports/metrics to management and Oracle's partner, DHL. Key stakeholders include Dispatch, Planning, Global Freight and Warehousing, and DHL.
Provides data analysis for operational planning, partner performance and leads/participates in process continuous improvement efforts.
Leads and assists in developing logistics plans and procedures for special projects or initiatives. Duties and tasks are mostly complex.
Role is largely independent with minimal supervision
Specific Duties and Responsibilities:
System Administration Support
GSI/Select System synchronization
B2B Alert action and resolution
SMCC Alert Action and resolution
3b12 Rejection Alerts Action and resolution
GSI/Select Open Order Synchronization
GSI/Select In transit Synchronization
Operational Support
Ship Confirmation reporting and action
In transit and open order reporting and action
Stakeholder Support
Act as key interface to Dispatch and Planning Team, providing day-to-day logistics
Support for queries including order creation, rejection & reservations, Stock Adjustments, etc.
Act as liaison between our Lead Logistics Provider DHL, country Logistic Account Managers and the Logistics Operational Managers in the region. Work together with logistics service providers (DHL), in partnership related to daily delivery & inventory issues
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