Applications Technical Support with Italian

This job is no longer active!

View all jobs SalesConsulting active


View all jobs Applications Technical Support with Italian active on Hipo.ro

View all jobs IT Software active on Hipo.ro


Employer: SalesConsulting
Domain:
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 17.09.2017
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    Fluent in Italian;
    Very good command of the English language;
    PC skills (MS Office Package);
    Attention to detail;
    Ability to solve urgent matters and work under pressure.

    Responsibilities

    Customer Service agents support end user in day by day operations with specific applications;
    Receives and assess claim according to defined procedures / routines;
    Receives and logs all e-mail/web/phone call and ensures proper documentation;
    Research of required information using available resources, user guides and match complaints with known errors and problems;
    Support in using application functionalities, identification of possible workaround.