Agent vanzari prin telefon

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Angajator: NOBEL
Domeniu:
  • Customer support - Client service
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 13.07.2017
    Scurta descriere a companiei

    Nobel’s history of expansion and profitable growth as a technology company covers the last 20 years and we are well positioned for future success as well. Our products and services include: online selling of prepaid virtual phone cards worldwide, distribution of physical phone cards in North America and Romania, superior carrier services worldwide, innovative call center solutions, international money transfer services, food delivery and more. As an Employer, Nobel was awarded 4th best company to work for in Romania and was listed in the Top Employers 2017 ranking (sources www.zf.ro  , www.undelucram.ro) .

    Nobel's employees are our most valuable asset. We offer numerous opportunities for both professional and personal development towards challenging careers.

    Check us online on:

    www.nobel.ro
    https://www.facebook.com/nobeltelecom/
    https://ro.linkedin.com/company/nobel-ltd

    Cerinte

    - Experienta anterioara pe un post similar de minim 6 luni, preferabil experienta in vanzarea de contracte furnizare servicii la telefon/fata in fata.
    - Abilitati de comunicare interpersonala si negociere
    - Cunostinte medii de limba engleza (nivel B1)
    - Cunostinte operare PC (Microsoft Office)
    - Studii medii absolvite, studii superioare in curs de preferat

    Responsabilitati

    • Contactarea clientilor actuali si potentiali in vederea vanzarii produselor si serviciilor conform campaniilor planificate
    • Identificarea nevoilor clientilor potentiali, sublinierea beneficiilor produsului si serviciilor, promovarea serviciilor Nobel si/sau ale partenerilor.
    • Verificarea veridicitatii si corectitudinii informatiilor introduse in CRM, baze de date, etc
    • Documentarea in permanenta, referitor la noile produse/servicii oferite de catre firmele colaboratoare
    • Escaladarea informatiilor cu privire la : sesizarile si/sau reclamatiile de orice natura privind relatia dintre client si Nobel/partener
    • Comunicarea eficienta activitatilor catre persoanele implicate in proiect
    • Adaptabilitate la procesele si procedurile de lucru
    • Executarea in conditii de calitate si eficienta a campaniilor planificate
    • Respectarea criteriilor stabilite de conducerea companiei privind desfasurarea fiecarei campanii in parte
    • Operarea eficienta a informatiilor primate de la client sau potentiali client, introduce in baza de date
    • Inregistrarea si verificarea contractelor incheiate cu clientii

    Alte informatii

    Programul de lucru :
    Programul de lucru este de 8 ore/zi, program standard 9:00-18:00