Business Support Analyst

We’re an energized bunch, who love to be at the forefront of innovation. We make it our mission to develop and stay ahead of the latest trends and technology. Our goal? To put customers at the core of what we do and to deliver solutions that drive transformation and unlock the potential of people and businesses.

Misys: Who are we?

Misys is one of the world’s leading producers of financial services software, providing the broadest and deepest portfolio of products on the market. We are helping to transform the global financial services industry by making financial institutions more resilient, more efficient, and more competitive. Over the past two years Misys has delivered 51 product releases, launched five new products, won over 40 awards, acquired IND to tap into digital channels, CCS to expand our lending offering and closed over 1,000 deals while gaining over 60 new customers.

Misys solutions are used by some of the world's leading financial institutions!

- Including 48 of the world's 50 largest banks
- 16 of the top 25 syndicated loan book runners
- 12 of the top 20 asset managers
- More than 90 asset managers and hedge funds
Why work for Misys?

Misys believes in empowering its people by providing the necessary tools they need to achieve success. Whether it is developing a new product, writing new software, building relationships with clients, or recruiting the best talent, rest assured that with Misys, the future is yours to shape. Our expansive network allows us to provide opportunities for growth in and outside of our organization. Be a part of a team of people who value and challenge you. If employed at Misys, you will work with people who are leading the financial services industry in innovation.

Qualifications:

- 3 years of experience in a data/systems analyst or related role
- Degree from a top-tier university, ideally with an analytical or mathematics discipline
- Competent working knowledge of Microsoft Excel and PowerPoint
- Advanced working knowledge of SQL
- Understanding the role CRM, PSA, and ERP systems have within the PS Organization
- Experience working with Salesforce, Netsuite, OpenAir, SFDC, and other CRM/ERP systems desirable
- The ideal candidate will have experience working within a sales, professional services, or operations environment

Candidate Attributes:

- High level of focus and energy
- Proactive self-starter, able to work unsupervised within agreed time frames
- Excellent written and verbal communication skills (English required)
- Strong social skills, able to work effectively within a geographically and culturally diverse organization

…What will you contribute?

We have a position available for a Junior Business Support Analyst who wants to join our Professional Services (PS) Operations team in Bucharest, Romania. As a Junior Business Support Analyst, you will play an important role in ensuring our internal systems support our business, drive key processes, and contribute to our regular reporting rhythm. This role would suit an intelligent and analytical young professional looking to join a global organization at the forefront of financial technology.

Responsibilities & Deliverables:

Your deliverables as a Junior Business Support Analyst will include, but are not limited to, the following:

Maintain and deliver against our internal systems roadmap
Optimize the front end user interface of our systems to reduce administrative strain on users
Drive adoption by providing regular systems training
Monitor data integrity and collaborate with stakeholders to rectify issues
Utilize your understanding of our technology stack to build and automate reports that provide business insight
Maintain documentation around usage of our systems and relevant processes
Work with central and regional leadership identify and execute against new ways to leverage our data
Identify process and systems gaps to contribute to the systems roadmap

Our Application Process:

- If you meet the basic requirements for this position, a recruiter will contact you
- Complete our online cognitive and personality assessments.
- Learn more about our company and tell us about your experience as it pertains to this role during one of our HR interviews.
- Learn more about the position and the team during a phone interview with the hiring manager.
- Meet the hiring manager and the team during an in-person interview.