New Project:Order Management Specialists with French or Turkish

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Angajator: Wipro Ltd.
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 08.09.2017
    Scurta descriere a companiei

    Everyday at Wipro Ltd. is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.


    To perform this job successfully the following skills are required:

    -Experience of working preferably in a BPO industry or in a shared service or back office environment in Order Management Process
    -At least one year of work experience in Supply Chain Management and excellent knowledge of the end to end Order Management process
    -Fluency in English and at least medium knowledge in French / Turkish
    -Knowledge of computer MS Office and on-line tools and other ERP in Order Management.
    -Ability to work & communicate with people across organizational units & across levels
    -Excellent Communication Skills (Verbal & Written)
    -Strong analytical skills with an ability to solve a problem with a win-win negotiation approach.
    -Ability to plan, prioritize and organize tasks in order to meet the defined SLAs
    -Leading by example and ability to handle stressful situations
    -Knowledge of Client and end user requirement


    -Responsible for carrying out a high quality Customer Service by creating robust documentation and process mapping and be part of an end to end support of Transition
    -Act as a support enabler to develop SOPs and Training Material etc based on knowledge capture
    -Reviewing requisitions for quality assurance, processing changes. This includes: verification of commodity codes, review for preferred suppliers, and ensuring price quotes are attached;
    -Communicate with the local unit people for solving issues on requests;
    -Placing purchase orders in line with the requests;
    -Following up, cancelling, postponing and speeding up orders;
    -Contacting suppliers and ask for quotations and order confirmation;
    -Send purchase orders to suppliers;
    -Solve invoice discrepancies in agreement with the local unit.

    Alte informatii


    By joining Wipro, you have the opportunity to:

    -Grow in the organization and develop and learn constantly
    -Access a variety of training programs (job related and soft skills training)
    - An attractive benefits package:
    - Lunch tickets
    - Fitness deduction
    - Health &Life insurance and dental scheme;

    If this role fits with your professional expectations, we invite you to apply and we will get back to you to discuss more details about the recruitment process.

    Looking forward to meeting you!