Junior Support Engineer - Functional

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Employer: Finastra
Domain:
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 11.06.2016
    Short company description

    Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.

    Requirements

    Strong functional background with a degree in business of Finance or mathematics
    Knowledge of financial markets and processes in front, middle or back offices will be useful
    Posses ‘can-do’ attitude and able to work under stress and possess strong customer service skills
    Resourceful and creative in problem resolution by being able to identify issues, analyse implications, consider options and evaluate risks
    Able to work independently and yet contribute as a team player

    Responsibilities

    Respond to and resolve client problems within performance standards
    Supply calculations in excel to check the pricing or the risk indicators of vanilla financial instruments and explaining the P&L report results
    Test and validate new software versions and patches and liaise with developers on software bugs, specifications & user requirements
    Propose workaround solutions and provide customizations when appropriate
    Build strong relationship with front-line groups in order to stay in tune with their needs
    Provide on-site assistance as well as providing user trainings and write documentation as and when required.

    Other info

    What we offer you?

    Great package of trainings at the beginning of your job
    Attractive salary with social package
    Full time job in our office located in Bucharest
    International career oportunities