200 euro hiring bonus! Customer Experience Superhero (French and English)

TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 250,000 citizens around the world and through its five TELUS International Community Boards that have provided $4.6 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.

Join our team on May, 23rd and receive a hiring bonus of 200 euro!

This is not any old contact center job - it’s an opportunity to save the day!

Your superpowers should include:

- French and English Level B2
- Ability to work full time on shifting schedules, afternoon and night shifts
- Basic computer and internet navigation skills
- Good communication skills with a strong customer focus
- Strong problem solving and troubleshooting skills

With great power comes great responsibilities, including:

- Resolve client requirements quickly and accurately
- Confirm client understanding of the solution and provide additional support
- Clarify client requirements and confirm understanding of the problem
- Effectively transfer misdirected client requests to an appropriate party

We offer:

- 200 euro hiring bonus (applicable only for joining our team on the 23rd of May): the bonus will be paid in 2 parts, 6 weeks and 3 months after the hiring date
- Stable job - we offer permanent labor contracts
- Flexible time - we offer flexible work schedules, with 8 hours per day
- International career - we offer regular training (TELUS Academy) and international career opportunities
- Multilingual exposure - we serve international clients daily � join us and improve your spoken and written language skills with native speakers
- Positive environment - we care about the well-being of our employees, invest in their development, encourage fun and team building initiatives
- Community projects � we run CSR (Corporate Social Responsibility) events all year long. Make the world better, together with us!