Outbound Sales Representative with French(Office, night shift)
Employer: | TELUS International |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 16.05.2024 |
Remote work: | On-site |
For this role you will have to prove:
- Excellent French and English communication skills
- Availability for a full-time schedule, Monday to Friday, 21:00-05:30, work from office in Bucharest(Afi Park 3)
- Passion for customer service
- Ability to maintain high performance working under pressure in a fast paced environment
- Ability to persevere through challenging customer conversations
- Consistently achieve weekly/monthly sales targets
- Ability to embrace and adapt to change in a continuous learning environment
- Self-motivated and confident
- Basic computer knowledge; Windows, Microsoft Outlook etc.
- Minimum 1 year sales experience with set targets; outbound environment preferred
- Experience in telecommunication industry is considered an asset
- Understanding of wireless communication devices
- Performing outbound calling to new and existing wireless residential customers offering telecommunications products and services
- Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about
- Solution based selling approach → overcoming customer objections by listening, understanding, probing, and recommending
- Simultaneously navigating through multiple systems and tools while interacting with customers
- Processing customers’ orders and ensuring its accuracy and completion
- Participating in continuous training sessions and sharing best practices
- Competitive salary, performance bonuses and commission incentives depending on the sales volumes
- Monthly meal tickets
- Taxi vouchers to cover transportation after 10:00 PM
- Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
- Private medical subscription coverage
- Extra health benefits: special discounts for dental care and optical services with our partners
- Reimbursement for your public transportation subscription, after the trial period
- Gym subscription reimbursement, after the trial period
- Free subscription to the Bookster virtual library
- Dedicated psychologist available for free sessions (online or face to face)
- Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
- Paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Performance bonus
- Special events bonus (ex: Easter, Christmas)
- Medical subscription
- Gym membership
- Trainings
- Courses
- Certifications
- Bookster subscription
- Transport cost reimbursement
- Extra days off
- Teambuildings / trips
- Parties / company events
- Fun / Relax Area
- Meal vouchers
- Gift vouchers
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