Back-office Support Ambassador - French and English(Remote)
Employer: | TELUS International |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 27.04.2024 |
Remote work: | Remote |
You can apply to this ad only with your hipo.ro account, without creating a CV.
Completing the web form for a new account on hipo.ro takes 2 minutes or you can go even faster by importing your data from Facebook or Linkedin.Join us as a Support Ambassador for Live Chat on our Airbnb project!
Your profile:
- Strong written language skills in French and English
- Availability for a full-time schedule, shifts between 11:00 - 20:00, Monday - Sunday, 5 days/ week
- Ability to multitask and handle multiple concurrent chats
- Excellent problem-solving abilities
- Navigate quickly through product and workflows while actively supporting users via chat
- Passionate about helping people in need
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
- Strong team spirit with passion and drive to help users and deliver the best in customer service.
As a Live Chat Support Ambassador, you will:
- Provide top-notch support to our valued customers through chat, ensuring their needs are met with efficiency and care.
- Tackle challenges head-on with your sharp problem-solving skills and attention to detail, delivering solutions that exceed expectations.
- Have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.
- You’ll be the face of one of the world’s top brands!
We offer:
- Work from anywhere in Romania
- Above-average fixed salary, performance and tenure-based bonuses, depending on the position
- Monthly meal tickets
- Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
- Private medical subscription coverage
- Extra health benefits: special discounts for dental care and optical services with our partners
- Reimbursement for your public transportation subscription, after the trial period (if you work from office)
- Gym subscription reimbursement, after the trial period
- Free subscription to the Bookster virtual library
- Dedicated psychologist available for free sessions (online or face to face)
- Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
- Paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Performance bonus
- Medical subscription
- Trainings
- Courses
- Certifications
- Bookster subscription
- Extra days off
- Flexible work schedule
- Parties / company events
- Fun / Relax Area
- Meal vouchers
- Gift vouchers
You can apply to this ad only with your hipo.ro account, without creating a CV.
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