Disputes Professional
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Employer: | Honeywell |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 15.04.2024 |
Remote work: | Hybrid |
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
Requirements
Key skills and qualifications
High school diploma required, Bachelor's degree preferred
English proficiency
Excellent communication skills
Teamwork skills
Decision-making skills
Root cause analysis
Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems
Key responsibilities
For assigned dispute cases, review & analyze supporting documentation
Engage external Customers and internal cross functional core teams to address root cause of dispute and work to resolve invoice discrepancies
Ensure Customer is notified, either directly or via the appropriate function ex. C2C or CSR, of any action taken and provide a copy of the required documentation to obtain agreement to pay or settle invoice discrepancy
Identify underlying root cause for dispute, documenting and escalating issues requiring system or process fixes
Create solution proposals in order to reduce number of recurring errors
Engage in all activities relating to the deployment of the Honeywell Operating System (HOS)
Our offer
A culture that fosters inclusion, diversity and innovation
Career growth opportunities
International work environment
Packet of benefits (monthly bonus, Medical Insurance, meal tickets)
Flexible working hours
Opportunity to grow
Equal opportunity statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and make an impact!
#TheFutureIsWhatWeMakeIt!
- Medical subscription
- Medical insurance
- Life insurance
- Trainings
- Courses
- Certifications
- Laptop
- Mobile phone
- Meal vouchers
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