Credit Control Specialist

The Access Group is one of the leading providers of business management software to small and mid-sized organizations in the UK, Ireland, and Asia Pacific. Over the past years, we’ve gone from almost 1,000 to 6,000 people. We help over 60,000 customers across commercial and not-for-profit sectors become more productive and efficient.
Our Global Operations Center in Romania is on a journey of continuous growth and want to engage with top talent around the country. Headquartered in Timisoara, we offer you the possibility to work remote and join our offices at your choice.
Helping everyone at Access Love work and Love life is at the heart of everything we do. It shapes how we do things and allows us to create a place where people want to be and can be at their best.
We’re passionate about our values, which guide how we all make decisions and get things done. We love to make our customers lives easier so our value to ‘Make Access better every day’ is one we’re obsessed with. From attracting the right people, helping them grow and be the best they can be, we’re helping people at Access to love what they do and be happy.

As a well-rounded Credit Control Specialist your Skills and Experiences will likely include:
• Excellent interpersonal and positive influencing skills across the spectrum of the company.
• Track record of credit control success within a business with multiple thousands of customers.
• Ability to build and nurture relationships across reporting levels.
• Excellent communication skills.
• High standard of written and spoken English.
• Computer literate with strength in the MS Office products.
• Meticulous attention to detail with an ability to work in
• Strong work ethic and professional working behaviour

Day-to-day, you will:
• Undertake all necessary actions to ensure all billing is accurately invoiced to the customer in the timelines and to ensure that payment secure strong credit control results for the business using a variety of communication formats.
• Ensure Sales Handovers are processed accurately to minimise customer disputes. Process Sales Handovers and other billing as required
• Contact customers for payment on invoices raised, using a proactive approach to ensure cash collections are maximised.
• Continually enhance the businesses systems and procedures to maintain excellent efficiencies within the credit control function.
• Liaise with, and maintain the support of, the sales teams to ensure that new sales handovers are sent in with the necessary support and information.
• Deliver against specific KPIs, such as Invoice accuracy, Debtor days, Aged dept analysis.
• Any Ad-Hoc duties which fall under the OTC remit.

What does Access offer you?
We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
In addition to our standard benefits of 25 days holiday and a competitive salary, you will get:
• Private Healthcare
• Private Life Insurance
• Christmas Bonus
• Referral Bonus
• Meal Tickets
• 7 Card gym membership paid by the company

At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be who we are looking for.
We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun!
What’s holding you back? Come and be part of our Amazing Access Family!
Love Work. Love Life. Be You.