Product Delivery Lead

Key Responsibilities:

Develop and deliver training programs: Design and execute engaging training programs for various internal audiences, covering product features, functionality, value propositions, and best practices for enterprise level efficiencies.

Create and maintain product documentation: Identify gaps in available materials; craft clear, concise, and user-friendly product documentation, including user guides, knowledge base articles, and FAQs.

Conduct product demos and presentations: Deliver compelling presentations and product demos to showcase capabilities and drive adoption among internal stakeholders.

Develop and manage enablement resources: Curate and maintain a comprehensive library of enablement resources, including internal wikis, use case studies, and success story testimonials.

Analyse enablement data and metrics: Track and analyse data related to product usage, training completion, and customer satisfaction, to identify areas for improvement.

Collaborate with cross-functional teams: Partner with product management, marketing, sales, and customer support teams to ensure alignment and effectiveness of enablement initiatives.

Stay up-to-date on product trends and best practices: Maintain fluency with evolving product capabilities, producing use cases and updating knowledge materials accordingly. Continuously adapt product enablement approach and communicate best practices tailored to audience and enterprise objectives.

Required Skills:

Proven Expertise on Asana
Comfortable working in fast paced work environment

Ability to manage multiple priorities and work effectively under pressure.

Bachelor's degree in a relevant field, such as business administration, marketing, education, or communication.

3+ years of experience in training and development, product marketing, or customer support.

Strong understanding of the product development lifecycle and product management principles.

Excellent communication, presentation, and facilitation skills.

Ability to create engaging and interactive training materials.

Proven experience in developing and managing online learning platforms and resources.

Data-driven approach with experience in analysing and interpreting training and product usage data.

Strong organisational and time management skills.

Collaborative and team-oriented with the ability to work independently.

Bonus Points:

Experience working in a fast-paced, agile environment.

Knowledge of target toolset (e.g., Asana, Clarity, Jira, StackOverflow, Azure DevOps, Sharepoint)

Experience working with various frameworks(Scrum, Kanban, SaFE, Waterfall/SDLC, Prince II).

Experience developing and delivering product demos and training teams using screen recording tools.

Passion for building strong relationships and collaborating with cross-functional teams.

Benefits:

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!

We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

• 25 days' holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Dental Coverage
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.