Administrative & Support Assistant – French (hybrid work)

ABC Human Capital este urmarea fireasca a experientei castigate de fondatorul companiei, in acest domeniu vast, complex, provocator, in continua miscare si schimbare al resurselor umane.
Anul 2005 a reprezentat momentul concretizarii unui ideal: fondarea unei agentii de recrutare si executive search ce pune la dispozitia clientilor sai atat consultanta in recrutare si headhunting, precum si intreaga gama de servicii aferente capitalului uman.
Adaptam cu succes noile tendinte din domeniul Resurselor Umane si utilizam creativ oportunitatile pe care le ofera mediul economic pentru atingerea target-urilor comerciale si de comunicare ale partenerilor nostri.
Activitatea noastra se traduce in solutii inteligente bazate pe baze de date complete si complexe, aplicatii web, portaluri de informare si socializare, baterii de teste concepute si implementate impreuna cu fiecare dintre parteneri, campanii de marketing online si headhunting.

Functional knowledge:

 Good understanding of Claims and Collections processes and KPI, reporting
and systems is an adavntage
 Working knowledge of English and French language (good level)
 Good user of MS Office package, especially Excel (intermediate level)
Business expertise:
 6 months to 1 year experience is customer service or secretarial activities
would be an advantage

Interpersonal skills:

 Result orientated and able to work towards zero defaulted tasks
 Team player
 Customer focused
 Flexibility and critical thinking
 Abilty to manage own space and time and to work in a fast-paced
environment
 Good problem solving skills

 Creating and updating files and assigning them to the user
 Closing files when requested
 Chasing documents and information missing per mail transferring the
gathered information to the relevant stakeholders
 Executing payment management tasks including the recording of received
payments, informing collections, allocating recoveries to claim files, informing
relevant stakeholders about payment;
 Creates reports
 Executing Collections fees management tasks including invoicing collection
costs
 Taking care of correct data entry and maintaining data quality
 Escalation to local teams and including account manager in case of
unresponsive customers

What we offer:

 Dynamic and multinational working environment.
 Opportunity to learn and grow- on the job as well as language or professional
training.

 Open company culture, flexible working hours / possibility of working from
home.
 A wide range of employee benefits – meal vouchers, gift vouchers,
performance bonus, public transportation allowance, extra personal days,
premium health insurance, fruit day, discounts;
 Full time permanent contract.
 Modern and accessible offices.