Front Desk Officer

CE OFERIM?

O gama completa de servicii de consultanta si BPO multi-country.

Punem accentul pe inovatie si exploram solutii BPO si de consultanta inteligente, care sa contribuie la succesul clientilor nostri. Expertiza, intelegerea profunda a afacerii clientului nostru, gandirea out-of-the-box si entuziasmul ne califica drept un partener de incredere pe toate planurile.

DE CE SUNTEM DIFERITI?

Solutii eficiente conduse de inovatie.

Dezvoltam solutii IT pentru clientii nostri pentru a gestiona cat mai bine procesele de contabilitate, salarizare si resurse umane. De asemenea, avem experienta in livrarea de servicii multy-country, reducerea de costuri si economisirea timpului petrecut cu gestionarea unei retele de diferiti furnizori externi.


Misiunea noastra este de a ne sprijini clientii, colegii si partenerii sa isi atinga visurile, lasand o amprenta pozitiva asupra lumii.

Proven work experience as a Receptionist, Front Office Representative, or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills both in Romanian and English
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Ability to prioritize tasks
Customer service attitude
Pleasant personality

Receive visitors at the reception by greeting, welcoming, directing and announcing them accordingly; ensure protocol during visits and check availability so meeting areas do not overlap
Greet and welcome guests as soon as they arrive at the office
Responsible with front-desk activities, including preparing, scanning, and distributing correspondence
Answer, filter and forward incoming phone calls
Provide basic and accurate information in-person and via phone/email
Ensure reception area and meeting rooms are tidy and presentable, with all necessary stationery and materials
Receive, sort, file and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk
Order front office supplies and keep inventory of stock for goods used by employees
Update calendars and schedule meetings
Provide support to other departments with the registration, submission and collection of official documents from the Authorities (eg: ANAF, ITM, Banks, etc.) and delivery to the responsible person within the company
Arrange travel and accommodations
Keep up to date records of all suppliers and liaise with all suppliers providing office related services (cleaning, water, coffee and similar)
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Provide support for sending the documents to an authorized translation company and monitor the process
At the request of the managers, prepare reports related to the reception activity
Provide administrative support throughout the organization
Update the customer and supplier database, create requests in the internal management system

Annual bonus based on your performance
Meal tickets
Medical insurance to a well-known private clinic
Central location in Bucharest
Paid study leave
Additional days of rest leave
English course, internal trainings, financial support for specializations, external conferences
Bookster subscription
The chance to develop and work with friendly colleagues, with a strong professional background
We organize various interactive events that help to relax the atmosphere and strengthen the team spirit. Follow our Facebook page – Accace Careers Romania – and be part of our #accacelife!