Release Assistant Manager

Role Purpose

An experienced Release Manager is required to join the Workspace Release Management team.

The Release Manager will report into the Delivery Director and be responsible for all aspects of release management for the platform, working alongside the Lead Release Manager.

The Release Manager will help define and roll out the Release Strategy with key partners from Product and Engineering and managing releases in line with the strategy.

The Release Manager will drive planning and communication with key partners in Proposition/Frontline to determine impacts of changed release dates and understand key deadlines for specific features.

Key relationships and committees

The Role involves working closely with many counterparts within Product, Engineering, QA, SRE, Third Parties, Project and Programme management. In addition, with Senior Management across Business and Technology lines.

Location

Bucharest - Hybrid Working

Key Responsibilities

Functional Release Management

• Own all activities related to Refinitiv Workspace releases via key partners (PE, QE, Product, Project)
• Create and own release strategy for the platform
• Create and own release plan with inputs from key collaborators (PE, QE, Product, Project, Tech Ops, Production Support, Service Management)
• Manage communication to internal resources and also ensure communication with external users aligns with plans
• Manage defects (blocking and non blocking) related to releases with development teams in conjunction with Defect Managers
• Take hand over from Project Managers to run release phase of projects
• Schedule and run weekly release status calls
• Schedule and run Go / No Go meetings
• Work with key partners to understand impacts of changes in dates and scope
• Ensure release notes are created
• Monitor test phase and understand manage test coverage issues

Technical Release Management

• Follow-up on the execution of the internal release plan and regularly communicate the changes
• Work with the defect managers to build and maintain queries to help tracking late defects and stories, as we get close to the end of the development cycle
• Ensure compilation success of the candidate packages that will proceed to the internal phase, the pre-release phase and the global release
• Raise any error and blocking point that affects the compilation or deployment of the candidate packages to the development teams in charge
• Monitor and maintain the central "Post last commit checkins" document, by ensuring the method of working is applied by development teams
• Ensure the software package has the expected content, is made available for QA teams and gets ready for release targeting activation as we approach achievements
• Collect feedback and facilitate release cycle retrospectives to identify what can be improved in the process, then follow-up on the actions
• Communicate the changes in our release process to development teams and liaise with those who deviate or break the rules
• Keep the release reference documents

Scope and Impact

• Create strategy and framework for all program releases with key focus on Desktop
• Define, scope and manage releases across the platform
• Releases will be global in scope
• Typical releases take work from multiple projects and require ownership from hand over from project managers
• Scope of work includes managing key senior partners to ensure agreement/approval of planned timelines and any changes to timelines
• Implementation may require product launch / direct impact on our customers' businesses

Business and sector expertise

• 3+ years of experience working in the financial services in Release Management Roles

Qualifications and Skills

• 3+ years of experience in Technical Release Management
• Experience in building plans that involve multiple virtual teams
• Experienced in chairing virtual meetings
• Knowledge of continuous integration and continuous deployment concepts and related software (Git, SVN, Jenkins)
• Knowledge of standards office and development tools (or equivalent): Office365, Jira, Confluence
• Knowledge of advanced SQL queries
• Fully Competent in the following skills: Release Management, Release Strategy, Software Project Delivery, Project Communication, Dependency Management, Collaborator Management, Software Delivery Management, IT Infrastructure, Waterfall and Scaled Agile Project Delivery, problem solving and Decision making
• Working Knowledge of the following skills and areas: ITIL, Project Risk management, Change & Transformation, Investment Banking Business Knowledge, Project Governance and Assurance, Software Development Lifecycle - full stack, High Level Architecture and Solution Design, Cloud Technologies

Personal skills and capabilities

• Be able to operate in a very dynamic environment with few processes and competing priorities
• Able to reduce complex issues with a high number of partners into easily useful tasks to drive delivery
• Have a 'can do' demeanour that allows for taking on things that may seem as if they are outside the remit of the role when it means getting things delivered
• Strong communicator who can keep management up to do date on key activities of program level interest
• Comfortable working with senior team members particularly when dates are moving, and pressure is high
• Full ownership and end to end demeanour with a cast iron integrity in all dealings, both internal and external
• Show concern for your work colleagues
• Be open and honest in dialogue, processes and seek consensus in decision making
• Be creative, co-operative and collaborative.
• Highly motivated self-starter
• Good analytical, synthesis and reporting skills
• Attention to details with good understanding of the big picture

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios. If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.
We maximize each employee's potential through personal development and through a wide range of learning tools both formal and informal. We believe that remunerating our people with competitive salaries and a range of attractive benefits such as:

• 25 days' holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Dental Coverage
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events
• Team Buildings

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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