IT Support Specialist with German

Infobest is a European IT consultancy with offices in Germany and Romania. We provide IT services in the areas of development, quality assurance, support and consulting. Our staff of more than 80 highly qualified professionals covers all aspects of state-of-the-art technologies in object oriented and web centered environments.

IT studies.
Professional experience in the IT operations environment.
Knowledge of ITSM and ITIL processes.
Strong communication and customer-focused skills.
Good command of spoken and written German; Fluent in English.
ITIL or FitSM certification is a plus.

You analyze, develop, and improve customer-specific IT service management (ITSM) processes.
You identify critical process weaknesses and find solutions to them.
You monitor major incidents.
You fulfill Key Performance Indicators (KPIs) with respect to the service delivery levels agreed with the customer (SLA).

Challenging tasks and projects.
Flexible work schedule.
Active support of your career within the company.
A professional and powerful team with flat hierarchies.
Great social environment where you can work amongst friends.
Demand-oriented and on-going training.
Private medical plan.

• Abonament medical
• Training-uri
• Cursuri
• Program de lucru flexibil
• Petreceri/evenimente companie
• Laptop
• Tichete de masa
• Tichete cadou