Customer Advisor with French - Bucharest

Life with us? It's more than just a paycheck. It's a fun-filled, future-building, community-connected, find-your-people lifestyle. We want everyone to have every opportunity to be the best version of themselves. And we offer everyone that opportunity.

We’ll be a great match if you:

• Are native or proficient in French
• Are available to work in shifts: Monday-Sunday 09:00-18:00 (1 h break)
• Focus on proactivity, self-motivation, and a solution-orientated mindset within a team
• Are available to work from our office in Bucharest

As a Customer Advisor in our team, you will:

• Review customer requests and expectations and respond them according to their needs and situations
• Review customer files in order to identify missing or non-compliant documents
• Request missing documents, as per Know Your Customer (KYC) procedures
• Contribute to creating brand engagement for our client
• Grow with the team and share achievements together

What we offer you:

• The option to choose from a board range of flexible benefits through MY Benefit Platform
• Bring-a-friend (referral) bonus
• Full paid training about the project you will be working on
• Career development program, specialized courses
• Opportunities for a career abroad through the Webhelp International Mobility Program