Customer Support Representative with Ukrainian and English

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Employer: QualiTest Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 27.01.2023
    Short company description

    Qualitest is the world’s largest pureplay QA company. Our quality engineers align with our customers to understand their business needs and figure out the problems inside a system or website. Every day with Qualitest is an opportunity to innovate, grow and change.

    Requirements

    Ukrainian/English proficiency written
    Clear and positive communication skills
    Customer oriented, ability to assure customer engagement by managing support queries
    Time management skills to enable prioritization of tasks
    Strong problem solving/troubleshooting skills and communication with the different departments
    Can-do approach, creative and committed to improve and continuously learn
    Excellent social skills and strong ability to operate multiple applications and platforms
    A Team player person
    Willingness to continuously learn and improve
    Previous work experience in customer service or technical support is a huge advantage!

    Responsibilities

    The customer support representative will be responsible for helping our clients in order to prevent/solve problems
    Be the point of contact for our customers
    Provide comprehensive information regarding the products and services offered by the company

    Other info

    Even though the position is entry-level you can grow as fast as your results are. Our defined career path gives good opportunities for the right person :)

    Benefits:
    • Private health subscription + hospitalization package
    • Private dental subscription
    • Meal vouchers of 30 RON/working day (legal value)
    • Gym subscription
    • Vouchers/bonuses for special events (birthday, Christmas, Easter, etc)
    • Lunch in the office once per week
    • Laptop