Customer Support Representative with Ukrainian and English
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Employer: | QualiTest Romania |
Domain: |
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Job type: | full-time |
Job level: | Student/Graduate |
Location: |
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Updated at: | 27.01.2023 |
Remote work: | On-site |
Qualitest is the world’s largest pureplay QA company. Our quality engineers align with our customers to understand their business needs and figure out the problems inside a system or website. Every day with Qualitest is an opportunity to innovate, grow and change.
Requirements
Ukrainian/English proficiency written
Clear and positive communication skills
Customer oriented, ability to assure customer engagement by managing support queries
Time management skills to enable prioritization of tasks
Strong problem solving/troubleshooting skills and communication with the different departments
Can-do approach, creative and committed to improve and continuously learn
Excellent social skills and strong ability to operate multiple applications and platforms
A Team player person
Willingness to continuously learn and improve
Previous work experience in customer service or technical support is a huge advantage!
The customer support representative will be responsible for helping our clients in order to prevent/solve problems
Be the point of contact for our customers
Provide comprehensive information regarding the products and services offered by the company
Even though the position is entry-level you can grow as fast as your results are. Our defined career path gives good opportunities for the right person :)
Benefits:
• Private health subscription + hospitalization package
• Private dental subscription
• Meal vouchers of 30 RON/working day (legal value)
• Gym subscription
• Vouchers/bonuses for special events (birthday, Christmas, Easter, etc)
• Lunch in the office once per week
• Laptop
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