Social Media & Community Manager - Salon Professional - Bucuresti

We are looking for motivated, customer-focused individuals to join our team, where you will be given support from our experienced, people-focused  Sales Managers to begin a successful career as an Sales Representative.

We are an important player on the FMCG distribution market in Romania,  part of the Orbico Group, the largest FMCG distributor in Europe, present in 20 countries.

Interbrands Orbico represents at least 150 brands across more than 29.000 clients in Romania. Our sales strategy has earned us a place in the Top Romanian Sales and Distribution companies, and we’re proud to prioritise outstanding customer experiences above all elseȚ.
"STRONGER TOGETHER" is our motto. We bring value to our partners through the digital and logistical solutions offered, through a very wide range of quality products and a vision based on performance.

Our strength comes from our people. We pride ourselves with  a team of over 2000 experienced and dynamic people, who have  passion in what they do and constantly demonstrate the desire to progress. We aim for excellence, we love the brands we work with and we constantly strive to highlight them, so as to give them their rightful place in the market and in the heart of consumers. 

Requirements:

• 2-3 years’ experience as a Social Media/Community Specialist or similar role;
• 1-2 years professional experience in the same field, retail and beauty is an advantage;
• Experience with launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter);
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events);
• Excellent verbal communication skills;
• Excellent writing skills;
• Hands on experience with social media management for brands;
• Knowledge of online marketing and marketing channels;
• Attention to detail and ability to multitask;
• Good customer service and interpersonal skills;
• Proficient in word processing applications, spreadsheets, presentation software and social media management tools;
• Good understanding of social media KPIs.

• Set, implement and manage the social media strategy, calendar, and communication campaigns;
• Monitor and respond to comments and customer queries from Social Media accounts, groups and online reviews and questions;
• Execute campaigns to engage the communities within our Facebook groups, and influencers;
• Execute community initiatives and programs in collaboration with Brand and Education Managers;
• Create and manage engaging content for Social Media;
• Work with influencers and agencies to create informative and appealing content;
• Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs);
• Update the monthly/quarterly/yearly Social Media and Community reports;
• Collaborate with Marketing, Sales, Digital and Education teams;
• Use Social Media marketing tools;
• Participate in social events, corporate events and workshops;
• Stay up to date with the latest social media best practices and technologies;
• Stay up-to-date with digital technology trends.

• We grow our own talent! To help you unlock your full potential and progress your career, we provide you with constant training and development opportunities tailored to your goals and ambitions.
• We work with some of the most well known, premium brands in the FMCG & BEAUTY world, giving you the opportunity to work amongst highly skilled, passionate teams every day.
• We have a generous benefits package including 21-28 days holiday leave (+all national free days).
• You’ll also have access to a medical insurance, meal tickets, monthly commission scheme & incentives, vehicle purchase schemes, and much more.
• Everyone is welcome! We’re committed to building an inclusive culture and diverse workforce. We’re proud of our culture where all colleagues can feel comfortable to bring their true selves to work and thrive in an environment removed of stereotypes and bias.