Remote Delivery Transmissions Engineer

Huawei (G)TAC Romania focuses its goals on satisfying customer needs, reducing costs and ensuring smooth business operation. Our teams offer 24/7 multi-channel access, multi-language support in 6 different languages (English, French, Spanish, Italian, Polish, German) and IT platforms used by our engineers to solve our customers’ problems.

In Romania we have 3 offices located in Bucharest and Timisoara, where we have over 200 employees.

The Remote Delivery Center offers a ground breaking collaboration framework that virtually connects field service engineers with global service experts through Augmented Reality technology. As a result, Huawei experts can guide engineers in a distant physical space through their planning and design verification and service assurance activities.

Requirements:
• Availability to travel abroad 3 – 6 months per year;
• Familiar with TCP/IP & OSI protocol stack;
• Knowledge of routing protocols (OSPF, BGP, IS-IS);
• Knowledge of switching technologies and protocols (Vlans, STP);
• Knowledge of SDH, WDM indicators, clock, equipment interoperability, Automatically Switched Optical Network (ASON), Error Checking and Correcting (ECC), Automatic Level Control (ALC), Automatic Power Equilibrium (APE), and Intelligent Power Adjustment (IPA);
• Strong troubleshooting skills (able to analyze debug outputs and packet captures);

Responsibilities:
• Remote delivery for projects, responsible for low level network solution design, review and implementation;
• Responsible for migration design, competitor’s configuration translation or configuration script development for a large diversity of scenarios;
• Remote maintenance including software installation, remote upgrading, configuration change, remote inspection etc.;
• Offer assistance and troubleshooting guidance for field engineers during implementation or maintenance activities;
• Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support;
• Troubleshoot hardware or software problems, identify root cause and provide an effective solution within contractual SLA time;
• Performing network upgrades/ updates in accordance with the Change Management process;
• Provide detailed information on how to set up, configure or upgrade Transmission products and their features;
• Use trouble ticketing system for tracking customer interactions and fault analysis;

Offer:
• Motivational salary package and annual performance bonus;
• Private Medical Insurance;
• Paid 4 hours leave per month;
• Annual Performance Bonus;
• Holiday bonus;
• Opportunity to get certifications (HCIA, HCIP, HCIE) on Huawei products;
• Life time learning environment and tools.


Only suitable candidates will be contacted!

As part of any recruitment process, Huawei Enterprise collects and processes personal data relating to job applicants.
We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.
You’re data is stored in a range of systems and formats. These are included in your recruitment file, in the organization’s HR Management system and in other IT systems. The data is visible to the HR Department, Hiring Manager of each Department and Higher Management of Enterprise Romania GSC.
The information you provided to us will be used for assessing the competency and suitability or our candidates, to decide terms and conditions of any offers and for reporting purposes.
The range of information collected includes: your name and contact details (including e-mail address and telephone number), your gender and date of birth, details of your qualifications, skills, experience and employment history (including start and end dates with previous employers), information about your current level of remuneration, including benefit entitlements, your nationality and entitlement to work in Romania, candidate photographs.