Team Leader Software Engineering - 3rd Line Support
The 3rd Line Team Lead is a member of the IT Development - 3rd Line Support team responsible for leading a team of highly skilled, cross-functional software engineers. As a software engineering team lead you will be expected to manage and supervise day to day activities surrounding production support of critical systems.
What you will do
Coordinate and contribute hands-on to the technical work assigned to the team.
Collaborate with the 3rd Line Support Manager and other stakeholders to provide robust planning and execution against the assigned deliverables.
Manage and prioritise incidents and problems as they arise and assign resources to resolve them.
Contribute to cross-team activities, such as the development of standards and processes, as well as ensuring compliance with these.
Serve as a primary technical point of contact for the team
Provide frequent feedback and coaching to the staff in order to meet and exceed individual and team performance goals consistently.
Build and promote a positive culture and working environment within the team and the organisation.
Issuing escalation and validation of plans and progress management
Empower the staff to be accountable and responsible for their own actions and decisions.
Oversee development and unit testing of releases.
Collaborate closely with QA team for any test/UAT releases and agree the release target dates.
Follow the release management process
Keeping the technical document and the project artefacts up to date.
Be comfortable working in a fast-moving environment where needs evolve rapidly and priorities change
A passion for learning and innovation is critical
A strong lead from the front: wielding their development experience to help design and build industry-leading solutions
Ability to apply analytical and creative thought and translate into technical solutions
Ability to resolve complex technical issues
Excellent leadership, communication (written and oral) and interpersonal skills
Experience shaping and delivering small to medium size pieces of work
Experience mobilizing and shaping technical teams
Interested in the evolution of the Equities, FX and Derivatives trading landscape.
Knowledge, Skills and Experience required
Databases & SQL skills using SQL Server, Sybase or other relevant database technologies.
.NET Technologies (Must include C#)
Preferably has experience with Cloud Native technologies on at least one of the major cloud services providers (AWS preferable, Google Cloud or Azure)
Experience with building a complete full-stack solution
Unit and functional testing
Git source control
We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios. If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.
We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:
25 days' holiday per year
1 additional day off for your Birthday
Annual wellness allowance
Share Purchase Plan
Medical Health Insurance
Medical Subscription (preventive medical services)
Pillar 3 Private Pension
Volunteering Events Team Buildings
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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