International Payroll Specialist

Through the diversity and complexity of its projects, Alstom is a very attractive employer for the young generations of Romanian specialists, giving them a unique chance to professionally grow in an international environment with access to worldwide knowledge and capabilities.

Would love you to have:

Education: Degree level qualification;
Foreign Languages: advanced level; any other language would be a plus;
2-3 years of experience in an International Payroll department; experience in working with complex processes/customers and with various international customers;
HR qualifications an advantage, but not prerequisite;
PC literate (Microsoft Office tools).

Your role:

The role holder is responsible for managing the compliance topics related to International Payroll, collaboration with International Payroll and Tax providers while ensuring the applicability of all internal processes. The main responsibility is to assure alignment with Alstom internal policies and procedures and with all legal regulations to ensure that all services are carried out smoothly within the given deadlines. The role holder will also need to manage customer requests (employees, Line Managers, HRBP’s) to ensure customer satisfaction goals are achieved.



Your high-level challenges:

Advises on the tax waiver, social security and hypo tax process to ensure improvements (internally or with the external provider’s processes);
Looks at the available information from a general perspective and highlights possible issues/ gaps/ risks proposing new approaches and preventive actions (e.g. TIS accuracy, country issues with impact, wage types different coding etc.);
Optimization for monthly processes (Compensation data-payslips, Third party reports, Shadow payroll payslips) and annual processes (Year-end information gathering, Eligibility list/ population under Deloitte scope, deliverables in the ITP process);
Provides Operational expertise in international payroll queries (to employee, payroll teams, delivery advisors, etc.);
Organized interactions and follow ups made based on issue tracker with local Payroll teams to ensure good collaboration and timely and correct data collection and implementation;
Strong understanding of Global Mobility Compliance Team processes which might impact International payroll processes, proposing at the same time improvements on all parts;
Strong collaboration with the Tax specialist to ensure the accuracy of the end to end process;
Developing tools for monitoring and tracking accurate implementation of activities done by our providers (TIS, Assignee listing, Missing compensation report etc.);
Provide operational insight and feedback into the Global Mobility Centre of Expertise (CoE);
Pro-actively participates/proposes calls with Payroll teams for alignment and visibility.


Process Expertise:

Use and maintain all tools available to support the Global Mobility processes;
Develop an efficient provider relationship in order to deliver high class services to the customer;
Ensure coordination of Global Mobility driven activities between HR Operations functions: Payroll, Compensation & Benefit;
Work closely with all teams involved in a Mobility case (Delivery team, local Payroll teams) to ensure proper compliance (on International payroll risky aspects), during the entire period;
Propose or adjust Key performance indicators and measurable metrics in collaboration with Team leader and/or Governance;
Develop new tracking tools and engage other colleagues in the new processes set-up and implementation;
Ensures accurate reporting on daily activities and team performance;
Proactively identify processing issues and areas for process improvement;
Actively identify possible changes (way of working) and ensure new set-ups are communicated to the impacted teams ;
Liaise with CoE teams for improvement opportunities on general processes.


Customer Relationship Management:

Ensure that all aspects of work are completed to deadlines;
Ensure that all services delivered meet general time and quality requirements;
Ensure effective communication and customer focused behavior to enhance customer satisfaction requirements;
Pro-actively use of the Case Management Tools to deliver Customer requests;
Develop and maintain a customer advocacy culture within the team;
Demonstrates strong communication and diplomacy skills and has the ability to guide, influence and convince others.


Project Activities:

Monitor additional aspects of Global Mobility to identify opportunities for improvement and initiates projects to develop processes, systems and standards to continuously improve service delivery;
Support new colleagues through coaching & technical training for the International payroll activities;
Actively supports continuous improvement for day to day activities;
Take ownership for personal development and understanding of team activities.