Application Support Engineer

Raiffeisen Bank, bancă universală de top, activează pe piața bancară din România de peste 25 de ani, deservind peste 2,3 milioane de clienți, persoane fizice și juridice. Banca are 4.930 de angajați în 291 de unități, 1130 ATM&MFM și 27.000 POS-uri.

Să lucrezi la Raiffeisen Bank înseamnă să fii alături de oameni care împărtășesc aceeași viziune și aceeași pasiune pentru excelență, ca parte a unui grup international.

Liderii noștri sunt recunoscuți pentru felul în care își susțin angajații și le insuflă pasiunea lor.

Bankingul digitalizat este atins doar cu o echipă unită și motivate, susținută de un mediu care sprijină dezvoltarea constantă a abilităților personale și profesionale.

Te asteptam pe pagina noastra cariere.raiffeisen.ro, pentru a vedea toate rolurile disponibile și a fi parte din echipa Raiffeisen!

Requirements:

Experience in using: Java and HTTP (IIS, Apache);
Technical knowledge of MSSQL,IIS, WebSphere Portal, WebSphere Application Server, WebSphere MQ, WebSphere Process Server / ESB, JBoss
Experience in using: Windows, UNIX and Linux
Data bases administration: Oracle, SQL, PL/SQL
Web services: APIS, SOAP, REST
Scripting skills: Linux OS, Ansible
Groovy scripting
Tools: GIT, Jira, Jenkins
Docker, Kubernetes, OpenShift
Knowledge of monitoring solutions: Grafana, Nagios, Dynatrace


Important but not critical

Technical field graduate (Computer Science/Information technology / information systems)
Be familiar with problem troubleshooting, response escalation, report and consolidation
Experience in complex, large-scale IT system operation delivery and support
Some technical certification will be awesome


Just about you

Focus on quality of your work
Excellent communication skills and team player
Open-minded and flexible
Hard-worker and passionate

You do some of this daily

Evaluate regularly the IT system in the area of responsibility, in terms of technical, audit and security requirements, work rules and procedures, availability and continuity.
Develop, build, test, deploy, run and update permanently the operating procedures and work instructions for monitoring in case of services damage at the level of the entire business (Enterprise).
Implements active monitoring identifies and tracks relevant performance indicators
Analyze the incidents and problems occurred in the IT Infrastructure, in order to identify the cause of the errors and find the solution. Resolve the requirements and incidents in accordance with the SLA conditions
Ensure appropriate availability, reliability, and scalability of applications and services
Develop and update operational procedures applicable in case of planned and unplanned switching of the systems under responsibility as well as the intervention in case of needed system recoverability in the event of failure.
Provide support in functionality and acceptance testing during the implementation of application and platforms
Ensure excellent performance of the organization’s applications and platforms
Regularly monitor and reconcile the performance of the applications to predefined performance thresholds and take appropriate actions where required