DWDM Service Engineer
Huawei is a global leader of ICT solutions, whose vision is to enrich life through communication.
Continuously innovating based on customer needs, we are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers.
Among our customers are 45 of the world's top 50 telecom operators and one third of the world’s population uses Huawei technologies. Huawei is active in more than 170 countries and has over 150,000 employees of which more than 70,000 are engaged in research and development (R&D).
We are diverse, and we embrace it. With us you have the opportunity to work in a dynamic, multinational environment with more than 150 nationalities worldwide. We seek and reward talent.
Join us for Building a Better Connected World!
Bachelor or higher degree in Technical University;
Good oral and written communication, interpersonal skills and fluency in English;
Minimum of 1 year of telecommunications customer service/ technical support experience for Transmission DWDM;
Experience with the following products: DWDM nodes (OTM, FOADM, ROADM, OLA), Network Management Systems, OSA;
Experience with the following concepts OTN, ASON, ODUk SNCP, OTS/OMS/OCh/client trails, TCP/IP;
CCNP qualification is preferred;
Mobile backhaul network arhitecture and design experience;
Strong capability on studying new telecommunication and product knowledge;
One should have a strong sense of responsibility and take the serious and meticulous attitude during working;
Well organized, accurate and meticulous person, able to work mostly independently;
Proven ability to handle and comply to multiple procedures;
Patience and high attention to details are required.
Design and integration of new nodes in the existing Huawei networks;
Provide customer service and technical support for Huawei Transmission DWDM Product customers;
Troubleshoot hardware and software issues and identify network/applications issues;
Provide detailed information on how to set up, configure, and upgrade Transmission DWDM Products;
Use various department tools, technical knowledge, lab equipment, and on-line resources for customer issue resolution.