IT SAP Support Analyst
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Angajator: | TenarisSilcotub |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 10.03.2022 |
Remote work: | On-site |
IT SAP Support Analyst
Location: Cluj-Napoca sau Zalau, Romania
Seniority/Experience: 2-5 years
Department: IT - Support – Customer focus – problem solving – collaboration
Purpose: Provide support regarding IT Applications attending the user needs within the frame of the applications, security, and technology architectures aligned with the Tenaris Global guidelines.
Responsibilities:
- Provide IT application support across the defined scope, effectively requesting and/or executing corrective maintenance depending on the type of problem that affects the user
- When required by the corporate teams, he/she will engage in the maintenance and evolution of the applications by coordinating with the corresponding corporate teams
- Responsibilities may include interacting with key users to document the needs, assessing the business criticality and priority, and collaborating with the evaluation of solution alternatives
- Participate in system implementations within the defined scope, by performing system testing, controlling local suppliers’ execution and collaborating with the user training
- Starting from the post-implementation stage, ensures proper communication and the availability of user's manuals, as well as continuously monitors the system utilization and operation, according to what has been established during the project. This also includes monitoring the correct operation of interfaces between corporate and local system
- Degreed in: IT / Computer Science
- Language: English - advanced
- Specific knowledge: SAP or other ERP systems, ticketing systems
- dynamic with high level of initiative and autonomy
- curious, fast learner and team player
- accuracy through tasks and multitasking
- great communication and interpersonal skills
- Competitive Salary
- Performance Bonus
- Medical Benefits
- Flexible working environment
- 24 days annual leave
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