Customer Care with German - Remote
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Employer: | GiGroup Romania |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 12.09.2021 |
Remote work: | On-site |
We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.
Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.
Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.
- Working experience in a Commercial related field;
- Very good knowledge of the commercial order entry and processing;
- Good Communication skills;
- Ability for teamwork;
- Fluent English and German (written and spoken);
- Strong experience in IT related systems (Windows, MS Office, Internet Explorer, Outlook, SAP);
SAP experience would be a plus;
Fact-driven and strong analytical skills, high ambition and high customer orientation;
Bachelor Degree (Diploma in economical field will be an asset).
- Control of customer master data in SAP;
- Commercial check of orders (pricing, description, material, lead time, etc.);
- Order processing and monitoring;
- Handling of order modifications (quantity, price, delivery date; delivery address, VAT);
- Support the Export control;
- Processing of commercial claims and returns;
- Ensuring of the necessary QA requirement /actions;
- Clarifying of all kinds of questions from customers, sales department office and external staff, TSS;
- Coordination of necessary changes from our side with the subsidiary;
- Booking of material-intake, manually billing.
Benefits:
- The employment is made on the basis of an indefinite contract;
- It offers a competitive salary and a range of flexible extra-salary benefit;
- Remote
- Relocation bonus.
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