Customer Data Analyst with French

Angajator: Michelin Romania
  • Contabilitate Finante
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 14.06.2021

    As a Customer Data Analyst, you will be responsible for the client account, by creating, updating or canceling them, in a correct and complete manner.

    You will be part of a dynamic team in which team spirit, engagement and nice atmosphere are going hand in hand. You will join one world-class company where you will have the opportunity to develop your career.

    What will you bring in the team?

    • Economics background;
    • 1-2 years of experience in a financial related area or in a domain working with commercial conditions would be a plus;
    • Advanced level of English. French;
    • Ability to work with numbers;
    • Excel (medium level).
    How will you be doing this?
    • Update customer database;
    • Analyze the database in case of non-conformity;
    • Participate in the feasibility study in case of new commercial conditions;
    • Suggest alternative solutions allowing the efficiency improvement of the process;
    • Under the responsibility of the Sales Administration Manager, pay the credit notes/payments related to commercial contracts engagements;
    • Process the customer claims related to commercial conditions :
    • Analyze and validate customers inquiries (customer creation, modification, closing)
    • Propose actions in order to improve the practices;
    • Execute corrective actions validated by Sales Administration Manager;
    • Inform the partners;
    • Secure customer financial transactions in order to prove the accuracy of commercial conditions;
    • Ensure the trace ability of financial transactions, regardless of the type of payment;
    • Produce and archive all supporting materials according to the rules in force in the country.
    What we offer:

    • Flexible work schedule and the possibility to work from home;
    • Meal vouchers and lunch discount;
    • Private medical and dental subscription;
    • Gym subscription at a preferential price;
    • Massage subscription at a preferential price;
    • Partial contribution to retirement pension - third pillar;
    • Partial deduction of vacation and public transport costs;
    • Employee discounts and financial aids;
    • Free fruit, water and coffee at the office;
    • A multicultural environment based on Respect for our people;
    • A multinational structure where you can start building your career.

    How we recruit:
    Once you submit your application, one of our recruiters reviews it.

    If your profile fits our role:
    • We have a phone call to get to know each other;
    • We hold assessments to see your language skills and competencies;
    • We meet in an online interview, with a recruiter and the hiring manager.

    Pass all stages with flying colors, and we’ll send you an offer.