Office Manager - Bucharest
Hays is the leading global specialist recruitment group. We are the experts in recruiting qualified, professional and skilled people across a wide range of specialised industries and professions.
We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. At Hays, we believe the right job can transform a person's life and the right person can transform a business.
Previous reception or hospitality experience;
Good level of English;
Excellent written/verbal communications;
Spreadsheet and word processing;
Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Office Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.
Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services;
Monitor and maintain office equipment and supplies;
Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates;
Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customers and action queries promptly in line with service level agreements;
Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training;
Travel/Visitors’ support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff;
Manage food and kitchen facilities – provide direction to housekeepers;
Manage Wiki pages and other communication channels for the site(s);
Deputise / provide cover for Building Operations Coordinator / Facilities Manager when appropriate;